Privacy Policy

By using visttrixmedia.com or submitting your information through any form on our website, you agree to the terms outlined in this policy. Please read it carefully.

VistrixMedia is a full-service digital marketing agency based in India, operating at visttrixmedia.com. We provide services including performance marketing, social media management, website development, graphic designing, SEO, product photography and branding.

We collect information that you voluntarily provide to us and information that is automatically collected when you visit our website.

Information you provide directly:

• Your full name
• Email address
• Phone number
• Business or brand name
• The service you are enquiring about
• Any additional information you include in your message

Information collected automatically:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on the site
• Referring website or source
• Device type (desktop, mobile, tablet)

We do not collect sensitive personal information such as financial details, government ID numbers or health information through our website.

We use the information we collect for the following purposes:

• To respond to your enquiry or contact form submission
• To provide you with a free audit or strategy proposal
• To send you a confirmation email acknowledging your submission
• To deliver the services you have engaged us for
• To send relevant updates, offers or information about our services (only with your consent)
• To improve our website experience and content based on usage data
• To comply with legal obligations where required

Your information is stored securely on our website server and within the tools we use to manage our business. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.

How long we keep your data:

• Contact form submissions are retained for up to 2 years from the date of submission
• Client project data is retained for the duration of the engagement and up to 3 years after
• Analytics data is retained in aggregate form as permitted by the respective tool's policy

After the retention period, your data is securely deleted or anonymised. You can request deletion at any time by contacting us directly.

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site.

Types of cookies we use:

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how visitors navigate our site (e.g. Google Analytics)
• Marketing cookies — used to show relevant ads on other platforms (e.g. Meta Pixel, Google Tag)
• Preference cookies — remember your settings and choices on the site

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the website.

We use a number of trusted third-party tools to operate our business. These services may process your data on our behalf.

Tools and services we use include:

• Google Analytics — website traffic and behaviour analysis
• Google Ads — paid advertising and conversion tracking
• Meta (Facebook) Pixel — ad tracking and retargeting
• WordPress — website content management
• Elementor — form submissions and page building
• WP Mail SMTP / Email Provider — sending transactional emails
• WhatsApp Business — client communication

Each of these providers has their own privacy policy. Our website may also contain links to external websites. We are not responsible for the privacy practices or content of those sites.

You have the following rights regarding your personal data. To exercise any of these rights, please contact us at team@visttrixmedia.com.

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct any inaccurate or incomplete information
• Right to erasure — request that we delete your personal data from our records
• Right to restrict processing — ask us to limit how we use your data
• Right to data portability — request your data in a portable, machine-readable format
• Right to object — object to us processing your data for marketing purposes at any time

We will respond to all legitimate requests within 30 days.

We may send you emails about our services if you have given consent or if you are an existing client. You can opt out at any time by:

• Clicking the "Unsubscribe" link in any marketing email we send
• Emailing us at team@visttrixmedia.com with the subject line "Unsubscribe"

Opting out of marketing communications will not affect transactional emails such as enquiry confirmations or project-related communications.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us at team@visttrixmedia.com and we will delete that information immediately.

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns or requests regarding this Privacy Policy, please get in touch.

• Business Name: VistrixMedia
• Website: visttrixmedia.com
• Email: team@visttrixmedia.com
• Phone: +91 95703 26219
• WhatsApp: Chat with us

We aim to respond to all privacy-related enquiries within 5 business days.